Sohar Health joins Zocdoc to help more patients access care
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The Patient Access Platform

Get More Patients
Cleared For Care

When coverage details are missing, benefits are unclear, or network status is difficult to confirm, intake teams piece together answers across payer portals, phone calls, and disconnected systems. Patients wait for clarity while providers take on more manual work and financial risk

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Explore the Platform
96%
verification accuracy
15M+
eligibility requests a year
20%+
lift in patient conversion
8x
ROI within twelve months
Built alongside teams improving access to care
The patient access challenge

Unanswered insurance questions slow care before it begins

41%

of surveyed providers reported claim denial rates over 10%
‍

45%

of surveyed patients had difficulty obtaining an accurate cost estimate before care

63%

of surveyed patients said their final bill exceeded their initial estimate
‍

The Sohar approach

Clear answers, connected to the patient journey

Sohar helps teams resolve insurance questions earlier by connecting coverage discovery, eligibility and benefits verification, network status, and cost estimates within their intake workflow
Coverage found
Discovery
Benefits verified
Verification
In network
Network Status
Estimate ready
Cost Estimate

Less time chasing answers.
‍More patients ready for care

  1. STEP 01

    Find coverage

    Pull up your insurance plan in seconds

  2. STEP 02

    Verify benefits

    Check eligibility and what's covered

  3. STEP 03

    Confirm network

    Match with in-network providers

  4. STEP 04

    Estimate cost

    See your out-of-pocket cost before you commit

  5. STEP 05

    Move into care

    Book and start treatment with confidence

Platform Foundation

Fits your workflow.
Scales with your operation

01

Embeds into what you already run

API-first integration into existing systems, intake experiences, and workflows

Plugs into your intake
POST /v2/verifications
200 OK
Called from your intake form · 6.1s
{
"status":
"complete.eligible"
,
"network":
"in_network"
,
"copay":
30.00
,
"deductible_remaining":
850.00
}
02

Built for teams to manage themselves

Configurable workflow tooling (tags, versioning) so processes evolve without engineering tickets

No engineering ticket
Workflows
Edited 2h ago
Medicaid Coordination of Benefits
Owned by Operations
Version 3
Draft
Version 2
Latest
Version 1
Archived
intake
medicaid
behavioral-health
03

Full visibility and control at scale

Usage tracking, payer status monitoring, benefits debugging, and bulk data handling, all built for high-volume operations

Bulk CSV upload
Usage
This month
48,210 requests
80% of plan
60,000
Payer status
referrals_oct_06.csv
2,400 rows done
The Patient Access Platform

Connected solutions for the work before care

Each Sohar solution answers a critical patient access question. Together, they give teams a clearer path from the first insurance request to a patient’s expected cost

Discovery
Verification
Network Status
Cost Estimate
Card not available
Front desk team member checking a patient in
Coverage found · no card needed
01
Patient Access Platform
Discovery

Find coverage when a card or member ID isn’t available

Learn More
Ready to verify
Front desk team member confirming a patient's coverage at check-in
Benefits verified · copay $30
02
Patient Access Platform
Verification

Confirms coverage + returns eligibility/benefit data

Learn More
Network status pending
Patient check-in at a clinic
In network · plan confirmed
03
Patient Access Platform
Network Status

Confirms network status for the patient's plan

Learn More
Preparing estimate
Patient reviewing her estimate on her phone at home
Estimate ready · you owe $30
04
Patient Access Platform
Cost Estimate

Help patients understand their expected responsibility before the visit

Learn More
How Sohar fits into your workflow

Built to work where patient access happens

Sohar connects with the systems and data sources needed to bring insurance answers into existing intake processes. We work closely with clients on the integrations, testing, and workflows that make those answers useful to their teams

Payer and coverage sources
Commercial payers
Medicare & Medicaid
Clearinghouses
Payer portals

Sohar Patient Access Platform

Connecting

Checked on one platform

Customer outcomes

Built around real problems. Proven in real workflows

Sohar’s platform has grown through close collaboration with clients including Talkiatry, Rula, and Tava Health. Their teams bring us the coverage, benefits, and network challenges they encounter every day. We build solutions around those problems

Talkiatry integrated Sohar Discovery and Verification into its intake workflow to help more patients move from registration into care
“8:1 ROI in the first 12 months. From my perspective, continuing this partnership is essential to tackling new challenges and driving even greater impact in our RCM processes.”
Robert Krayn
CEO
18%
increase in patient conversion
View case study
Rula integrated Discovery, Verification, and Network Status into its intake flow to reduce the time teams spend resolving insurance questions
“The automation has made our patient intake workflows more efficient, and the speed and consistency of the results give our team greater confidence.”
Rusty Leonard
Senior Financial Operations Manager
1,000hrs
of manual work saved per week
View case study
Mindful Health Solutions
Mindful Health Solutions embedded Sohar Verification alongside NextGen and Waystar to give its front-office teams eligibility data they can trust
“Sohar was able to wrap around our tech stack without forcing major changes. That flexibility, combined with the accuracy of the data, has helped us scale our operations while staying focused on patient care.”
Justin Hake
VP, Operations
94%
automation rate of eligibility requests
View case study
Justin Hake, VP, Operations at Mindful Health Solutions
Tava Health
Tava Health brought in Sohar Discovery, Verification, and Network Status so its engineers could stop maintaining insurance logic and get back to building
“Sohar's platform and expertise materially strengthens our intake reliability and the overall patient experience, ensuring our employer partners provide a simple and reliable experience for their employees.”
Dallen Allred
CEO
60%
drop in failed patient intakes at point of access
View case study
Dallen Allred, CEO at Tava Health
FAQ

Frequently asked questions

What is patient access software?

Patient access software helps healthcare organizations manage the steps that happen before care begins. Sohar connects insurance discovery, eligibility and benefits verification, network status, and cost estimation to intake workflows.

How is patient access different from eligibility verification?

Eligibility verification checks whether insurance coverage is active. Patient access also addresses the benefits, network, and cost questions that affect whether a patient can move forward with care.

Can Sohar find coverage without an insurance card?

Yes. Sohar Discovery can identify coverage using patient demographic information when a card or member ID isn’t available at intake.

Does Sohar work with behavioral health providers?

Yes. Sohar works with behavioral health organizations, including therapy, psychiatry, and virtual care providers. Its solutions help teams address coverage and network questions that can be especially complex in behavioral health.

Does Sohar replace our clearinghouse?

No. Sohar can work with clearinghouses and other coverage data sources to bring insurance information into a connected patient access workflow. Our team helps determine the right connections for each client’s needs.

See what clearer patient access can do for your organization

Show us where coverage questions, manual work, or cost uncertainty slow down intake. We’ll show you how Sohar can help your team get answers earlier and move more patients into care

Book a Demo