Sohar Health joins Zocdoc to help more patients access care
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MArkets

Markets We Serve

Patient access that fits the way you deliver care

96%
verification accuracy
15M+
eligibility requests a year
95%+
benefits accuracy
8x
ROI within twelve months
INSURANCE LOOKS DIFFERENT IN EVERY CARE SETTING

Insurance questions look different across care settings. A behavioral health network may need to untangle a carve-out. A digital platform may need an answer while a patient is booking. A multi-location group may need consistent requests across every site

Sohar brings coverage, benefits, network, and cost information into the workflows where those decisions happen

Built alongside teams improving access to care
01

Behavioral Health

Navigate the coverage complexity behind mental healthcare

Behavioral health benefits can involve carve-outs, delegated networks, and payer rules that a basic eligibility response doesn’t resolve. Sohar helps teams clarify coverage and network status earlier, reducing the manual work between a patient’s first inquiry and their first appointment

Where Sohar helps:

Coverage discovery · Benefits verification · Network status · Ongoing coverage requests

In practice: Rula integrated Sohar Verification and Network Status into its intake systems, saving 1,000 hours of manual operations work per week

Team member configuring a workflow on her laptop
Ongoing checks on
Coverage check
Verified
New patient inquiry
Commercial plan · Received today
Behavioral health
Carve-out found
Managed by a separate BH plan
Network status
In-network
Benefits
Outpatient therapy covered
In-network
Ready to book the first appointment
Continue to booking
Patient starting care from home on her phone
Checked in real time
Insurance request
Verified
You're covered for this visit
Step 3 of 4 · Booking your appointment
Coverage
Active plan found
Matched from patient details
Network
In-network
Benefits
Visit covered
In-network
Ready to book the first appointment
Continue to booking
02

Digital Health

Give patients answers at the speed of your experience

Digital care platforms make it easy to find and book care. Insurance uncertainty can interrupt that journey. Sohar’s APIs bring coverage and benefit requests into digital intake flows, helping teams answer questions while patients are taking the next step

Where Sohar helps:

Embedded insurance requests · Coverage discovery · Benefits and network answers · Scalable intake workflows

03

Specialty Care

Bring more clarity to complex care decisions

For specialty care groups, coverage alone may not answer the questions that matter before a visit. Teams also need to understand relevant benefits, provider network status, and expected patient responsibility. Sohar connects these requests so staff can resolve questions earlier and give patients a clearer path forward

Where Sohar helps:

Benefits verification · Network status · Cost estimates · Pre-visit requests

Front desk team member confirming a patient’s coverage at check-in
All requests connected
Pre-visit request
Verified
Specialist consultation
Upcoming visit · Commercial plan
Cost estimate
Estimate ready
Deductible and coinsurance applied
Provider network
In-network
Benefits
Specialist visit covered
In-network
Ready to share with the patient
Continue to booking
Intake coordinator welcoming a patient at a clinic front desk
One workflow, every site
Network by location
Verified
Where can this patient be seen?
Commercial plan · 3 locations checked
Northside
Provider out-of-network
Flagged before booking
Downtown
In-network
Eastside
Outpatient therapy covered
In-network
Visible to intake teams at every site
Continue to booking
04

Multi-Location Provider Groups

Make patient access more consistent across every location

As organizations grow, insurance requests can vary by site, team, and workflow. Sohar helps bring coverage and benefits information into a more consistent process, while accounting for the plans, providers, and network relationships that differ across locations

Where Sohar helps:

Repeatable verification workflows · Provider-level network questions · Visibility across intake operations

In practice: Mindful Health Solutions worked with Sohar across its multi-state operations, eliminating 1,000 manual requests per week

One platform.
Different paths into care.

Whatever the care model, the goal is the same: resolve insurance questions before they delay a patient or create more work for your team. Sohar combines purpose-built solutions with the integrations and workflows needed to put accurate answers to use.

Explore the Patient Access Platform
Behavioral Health
Digital Health
Specialty Care
Multi-Location Provider Groups
Patient Access Platform

See how Sohar fits your organization

Tell us how patients find, book, and begin care with you. We’ll show you where Sohar can bring greater clarity to that journey

Patient walking into a clinic for her appointment