Sohar Health joins Zocdoc to help more patients access care
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Patient Access Platform

One platform. Every critical patient access decision

Coverage, benefits, network status, cost estimates — connected in one infrastructure layer, not four disconnected tools

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96%
verification accuracy
15M+
eligibility requests a year
95%+
benefits accuracy
8x
ROI within twelve months
The problem

Disconnected tools
leave gaps in patient access

56%

Only 56% of providers believe their current claims/access technology actually meets revenue cycle demands

59%

59% plan to invest in denial-reduction technology within six months — most are actively looking to replace what they have

Source: Experian Health 2025 State of Claims Survey
Payer portal · Sign in
Member ID
W••••••482
Date of birth
03 / 14 / 1988
Member not found. Try again.
CSV
export_0612.csv
Estimates_FINAL_v3.xlsx
Patient
Payer
Copay
Status
A. Chen
BlueCare
$30.00
Sent
R. Patel
Harbor
#N/A
?
M. Diaz
Northfield
$45.00
Re-keyed
J. Okafor
BlueCare
$30.00
Pending
38
Fax inbox
Discovery vendor
Search queued
Results in 24–48h
JM
Jess · Front desk
Is this patient covered?
RK
Ravi · Billing
Who changed the copay?

The usual fix — adding another point solution — just adds another disconnected tool

Platform intelligence

See what’s happening.
Improve what happens next

01

Signals

Turns complex data into actionable signals

Dashboard
Flows
Payers
Payer Status
Analytics
Search payers…
Last 90 days
24h Outage Summary
Summit BlueCare
Unavailable from 07:00 to 12:00
Harbor Health Plan
Was unavailable until 11:00
Summit BlueCare
60231
97.6% uptime
Harbor Health Plan
00418
97.4% uptime
Northfield Mutual
00592
89.9% uptime
02

NPI Crosswalk

Unifies provider identity across systems

Provider identity
3 sources matched
EHR
Chen, Ana MD
Clearinghouse
A CHEN
Payer roster
CHEN ANA
Ana Chen, MD
Unified
NPI •••• 4412
TIN ••-•••3301
2 locations
03

Analytics

Performance visibility across access activity

Updated daily
Analytics
30 days
48,210 requests
Verifications across all payers
Automated
96%
Median time
7.4s
04

Claims Feedback Loop

Downstream claims data sharpens front-end decisions

Feeds payer rules
Claims feedback
Verified
Claim matched
Verification compared with remittance
Copay
$30 = $30
Matches the adjudicated claim
Coinsurance
20% = 20%
Deductible
Rule updated
05

Logs & Run Views

Request-level monitoring and troubleshooting

Traceable by run ID
Run 8f2c41a0
completed
Discovery to Verification with Callback
15:44:32.7
discovery.request
200
1.2s
15:44:34.1
verification.request
200
6.1s
15:44:40.0
network.status
200
0.8s
15:44:40.2
callback.sent
200
—
Platform Foundation

Fits your workflow.
Scales with your operation

01

Embeds into what you already run

API-first integration into existing systems, intake experiences, and workflows

Plugs into your intake
POST /v2/verifications
200 OK
Called from your intake form · 6.1s
{
"status":
"complete.eligible"
,
"network":
"in_network"
,
"copay":
30.00
,
"deductible_remaining":
850.00
}
02

Built for teams to manage themselves

Configurable workflow tooling (tags, versioning) so processes evolve without engineering tickets

No engineering ticket
Workflows
Edited 2h ago
Medicaid Coordination of Benefits
Owned by Operations
Version 3
Draft
Version 2
Latest
Version 1
Archived
intake
medicaid
behavioral-health
03

Full visibility and control at scale

Usage tracking, payer status monitoring, benefits debugging, and bulk data handling, all built for high-volume operations

Bulk CSV upload
Usage
This month
48,210 requests
80% of plan
60,000
Payer status
referrals_oct_06.csv
2,400 rows done

The Product Suite

Verification, Discovery, Network Status, and Cost Estimate share one data layer — every product gets smarter as the others run

Discovery
Verification
Network Status
Cost Estimate
Card not available
Front desk team member checking a patient in
Coverage found · no card needed
01
Patient Access Platform
Discovery

Find coverage when a card or member ID isn’t available

Learn More
Ready to verify
Front desk team member confirming a patient's coverage at check-in
Benefits verified · copay $30
02
Patient Access Platform
Verification

Confirms coverage + returns eligibility/benefit data

Learn More
Network status pending
Patient check-in at a clinic
In network · plan confirmed
03
Patient Access Platform
Network Status

Confirms network status for the patient's plan

Learn More
Preparing estimate
Patient reviewing her estimate on her phone at home
Estimate ready · you owe $30
04
Patient Access Platform
Cost Estimate

Help patients understand their expected responsibility before the visit

Learn More
The outcome

Connect every request. Create a clearer path to care

Team member configuring a patient access workflow on her laptop
Before
After

Eligibility in one system. Network status in another. Cost estimates somewhere else. Every handoff is a place accuracy erodes and manual work creeps back in

One shared data layer underneath every product — coverage, network, costs— so every request gets more accurate as the others run, instead of operating in isolation

Security

Built for sensitive data

Security your IT team will ask about, answered before they ask

AICPA SOC 2
SOC 2 Type II
Independently audited security controls
HIPAA compliant
HIPAA compliant
Built to protect patient health information
BAAs signed
Business associate agreements in place

FAQ

Does Sohar replace our clearinghouse?

No — Sohar connects with clearinghouses, often more than one per payer, and does the integration work to surface the most accurate coverage information from them. That's deliberate: rather than a thin layer sitting on top of existing data, Sohar is built from the ground up for accuracy — no shortcuts, no flashy add-ons standing in for real engineering. Connecting to multiple clearinghouses also means a client isn't fully dependent on a single one — relevant after the industry saw what a single point of failure can mean during outages like the 2024 Change Healthcare incident.

What's the difference between Sohar's products and Sohar's platform?

The products (Verification, Discovery, Network Status, Cost Estimate) are individual tools. The platform is the shared data layer underneath the whole product suite — meaning every product gets more accurate as the others run, instead of operating in isolation.

Can Sohar integrate with our existing systems?

Yes — the platform is built to embed into existing intake experiences and workflows via API, rather than requiring teams to work inside a separate system.

What is a data layer, and why does it matter for patient access?

A shared data layer means every product — Verification, Cost Estimate, coverage monitoring — draws from and contributes to the same underlying information, instead of each running as a disconnected request. That's what allows accuracy to improve over time rather than staying flat.

Build a clearer, more connected path from lead generation to financial clearance

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